I am trying to claim a business page, I opened a case on Friday...

GetHuman817829's customer service issue with Facebook from June 2018

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The issue in GetHuman817829's own words
I am trying to claim a business page, I opened a case on Friday ****, ****************** and provided a business card to prove my affiliation with this organization. I have yet to receive a message or email with further instructions. Our organization is receiving death threats on the page due to the allegations of abuse of our residents, I need to claim this page in order to shut it down. Or, if you could please just shut it down. It is "Shenandoah Valley Juvenile Center".
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Customer service issue
Reported by GetHuman817829
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman817829 started working on this issue
Jun 25th 1:20pm