I reported One account that was created not by myself I have an account that I had on m...

GetHuman-dallasjo's customer service issue with Facebook from June 2018

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GetHuman-dallasjo's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dallasjo will want to follow the link below to head to their help center. We will check on GetHuman-dallasjo later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dallasjo's own words
I reported One account that was created not by myself I have an account that I had on my phone forever and never logged out and I could use it all the time along with messenger now I got a new phone when I try to login it says I cannot because I have been reported as not being a real account which it was not but my real account I need back now I cannot log into messenger Facebook and everything
GetHuman-dallasjo did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-dallasjo
Jun 25th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman-dallasjo started working on this issue
Jun 25th, 2018 12:52pm