My name is Tabitha Brinkley. On June **th I got a notification that someone logged into...

GetHuman-tbrinkle's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tbrinkle's own words
My name is Tabitha Brinkley. On June **th I got a notification that someone logged into my account that wasn't me in another country. I tried to change my password and secure my account but now I'm completely locked out of facebook account. I have tried to do the security check several times and it still won't let me complete the security check. I have so many of my kids pics and videos on that account and I don't want to lose it. Can you please help me get back into my account?**The Email attached to my profile is *****@***.com
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Facebook

Customer service issue
Reported by GetHuman-tbrinkle
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 55008 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tbrinkle started working on this issue
Jun 25th 12:31pm
GetHuman-tbrinkle indicated the issue is not fixed yet.
Jun 25th 1:40pm