I am unable to log into facebook with my new cell phone. I get error code * and they ca...

GetHuman817682's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman817682's own words
I am unable to log into facebook with my new cell phone. I get error code * and they can not find my account. My laptop also had this problem. Facebook sent me an email with a * click sign in code. It did not work for my cell but it did work for my laptop. Other people are able to log in on my cell but my account cannot be found. Please help!
GetHuman817682 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman817682
Jun 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 54994 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman817682 started working on this issue
Jun 25th 12:19pm
GetHuman817682 indicated the issue is not fixed yet.
Jun 25th 1:59pm
GetHuman817682 indicated the issue is not fixed yet.
Jun 26th 1:46pm
GetHuman817682 indicated the issue is not fixed yet.
Jun 26th 1:47pm