I have my original fb account and my phone created a new one and I can't log in to my o...
GetHuman-cheridee's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-cheridee's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-cheridee got the right customer help using our suggestion.
Before contacting them, items GetHuman-cheridee may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cheridee's own words
I have my original fb account and my phone created a new one and I can't log in to my own it even changed my password. My messenger still is the old one I'ts very frustrating . Lease help. It won't go away, and I want my original back. It has a profile pick and the fake one doesn't.
GetHuman-cheridee did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cheridee fixed the problem
We are waiting for GetHuman-cheridee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.