Someone changed email and password and now locked out.

GetHuman-robp's customer service issue with Facebook from June 2018

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GetHuman-robp's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-robp will want to follow the link below to head to their help center. We will check on GetHuman-robp later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-robp may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-robp's own words
The problem: Someone changed email and password and now locked out.
GetHuman-robp did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-robp
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 54962 others
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GetHuman-robp started working on this issue
Jun 25th 11:35am