Someone changed email and password and now locked out.

GetHuman-robp's customer service issue with Facebook from June 2018

2 views
 | 
54962 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-robp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-robp's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-robp will want to follow the link below to head to their help center. We will check on GetHuman-robp later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-robp may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-robp's own words
The problem: Someone changed email and password and now locked out.
GetHuman-robp did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-robp fixed the problem
We are waiting for GetHuman-robp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-robp fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-robp
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 54962 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-robp started working on this issue
Jun 25th 11:35am