My laptop was upgraded last week and since then I can*t access my face book account. In...
GetHuman-neelsne's customer service issue with Facebook from June 2018
Help with my Facebook issue
The issue in GetHuman-neelsne's own words
My laptop was upgraded last week and since then I can*t access my face book account. In trying to correct this I created a new face book account under the name Neels Nel, Cell *** *** ****, E-Mail *****@***.com. Can you please delete this new account. *I am trying to access my "old" face book account which was created with the e-mail address *****@***.com* As I retired in June **** I no longer have access to the engen e-mail address. Can you please changed the engen e-mail address to my new e-mail address *****@***.com. Thank you, Neels Nel
GetHuman-neelsne did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-neelsne fixed the problem
We are waiting for GetHuman-neelsne to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.