I have forgotten p***word to Facebook. I purchased a new phone and I installed Facebook...

GetHuman817950's customer service issue with Facebook from June 2018

Help with my Facebook issue
I have forgotten p***word to Facebook. I purchased a new phone and I installed Facebook application on the new device however as I didn't remember the p***word I tried recover p***word through forgot p***word feature unfortunately I don't use anymore phone no connected to the account. I tried to reset p***word using three safe contacts which was successfully. I changed p***word however I still suppose to confirm my iden***y by email which supposly was send to my new email. I haven't receive any email from Facebook I followed all the possible instructions from help center however when I try to resend email to verify myself and enter my account on the page appears error and says is future is not working try to resend send verification email later . I need to access my old account. Urgently please help.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman817950
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 55089 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman817950 started working on this issue
Jun 25th 1:54pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 25th 3:44pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 25th 3:46pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 25th 3:48pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 25th 3:53pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 25th 3:53pm
GetHuman817950 shared this issue with followers on Twitter
Jun 25th 3:53pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 25th 7:26pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 26th 2:38am
GetHuman817950 indicated the issue is not fixed yet.
Jun 26th 2:39am
GetHuman817950 indicated the issue is not fixed yet.
Jun 26th 2:56pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 26th 2:56pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 26th 3:51pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 26th 5:58pm
GetHuman817950 indicated the issue is not fixed yet.
Jun 27th 9:03am
GetHuman817950 indicated the issue is not fixed yet.
Jul 3rd 4:29pm