I lost my old phone, got a new one, can't remember my Facebook p***word. The email that...

GetHuman-hawkjame's customer service issue with Facebook from June 2018

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3 following
Help with my Facebook issue
Before contacting them, items GetHuman-hawkjame may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-hawkjame's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hawkjame will want to follow the link below to head to their help center. We will check on GetHuman-hawkjame later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-hawkjame's own words:
I lost my old phone, got a new one, can't remember my Facebook p***word. The email that I used to originally set up my acct is no longer active therefore I cannot receive the code that Facebook emails me in order to change my p***word.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-hawkjame
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 20 customers so far
Similar issue to 54732 others
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GetHuman-hawkjame started working on this issue
Jun 25th 3:52am