Someone is messaging me to get money. They pretend to be a friend.

GetHuman-mandsage's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-mandsage's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mandsage will want to follow the link below to head to their help center. We will check on GetHuman-mandsage later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman-mandsage's own words:
The problem I ran into: Someone is messaging me to get money. They pretend to be a friend.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-mandsage
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman-mandsage started working on this issue
Jun 25th 3:26am