Hi there. I had a notification from Facebook this morning that someone from across the...

GetHuman-mvharck's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-mvharck may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-mvharck's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mvharck will want to follow the link below to head to their help center. We will check on GetHuman-mvharck later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman-mvharck's own words:
Hi there. I had a notification from Facebook this morning that someone from across the world had accessed my account and changed my p***word. I followed the steps to report that it wasnt me but I'm unable to reset my p***word as the hacker had changed it on me and I currently dont know what the p***word is. What can I do? Thanks!
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman-mvharck
Jun 25th, 2018 - 2 mons ago
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GetHuman-mvharck started working on this issue
Jun 25th 1:49am