Grandaughts account was hacked

GetHuman816893's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The problem I ran into: Grandaughts account was hacked
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Hi facebook i am caring for a grandaughter she is only * she is under protection of DOC...Facebook hacked I want Facebook account deleted
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Facebook

Customer service issue
Reported by GetHuman816893
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 54627 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman816893 started working on this issue
Jun 25th 1:22am
GetHuman816893 indicated the issue is not fixed yet.
Jun 26th 12:42am
GetHuman816893 indicated the issue is not fixed yet.
Jun 26th 3:10pm
GetHuman816893 indicated the issue is not fixed yet.
Jun 28th 2:35am