I want to get into my old Facebook account it created a new Facebook account that I can...

GetHuman480026's customer service issue with Facebook from June 2018

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The issue in GetHuman480026's own words
I want to get into my old Facebook account it created a new Facebook account that I can't get rid of and I can't get into my old one no matter how hard that I tried I recovered my password and it brought me back to the new one that I created and I want to go back to my original one please help me my phone number is ***-**** **** my name is Diane
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Facebook

Customer service issue
Reported by GetHuman480026
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 54614 others
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Timeline
GetHuman480026 started working on this issue
Jun 25th 12:58am