Hello. My name is Michelle Stacy and I accidentally logged out of my account on my phon...

GetHuman816733's customer service issue with Facebook from June 2018

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The issue in GetHuman816733's own words
I was trying to log back in to my account. ... Hello. My name is Michelle Stacy and I accidentally logged out of my account on my phone. I am able to login but it sends a generator code to my old phone number (**********) and I am unable to access that phone number. I would like to be able to get into my account so that I can change my phone number (NEW **********) and still use Facebook. If it is possible can you send a code to my new phone number of my email account?
This is frustrating because I am not getting a response from anyone and I need to get back into my account to get a hold of family members.
I would like to be able to gain access back to my account and update my contact information.
I have been a customer of Facebook for at least * years maybe even longer. I have never had this issue or any other issue logging in.
I tried to put in a request through the Facebook Help Center and did not get a response from them.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman816733
Jun 24th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 40 customers so far
Similar issue to 54565 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman816733 started working on this issue
Jun 24th, 2018 11:52pm