I'm having an issue with my facebook. Facebook logged me out & I got a message saying y...

GetHuman816736's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman816736's own words
I'm having an issue with my facebook. Facebook logged me out & I got a message saying your session has expired. Please log back in (this happens at least once a day). I went to log back in & it requested that I set a new password & confirm my identity. I followed the instructions & when I got to step * (the commerce section). I then got the message saying "sorry an error has occurred, please try again later. I have been trying to hours getting the same message. Please help!!!!
GetHuman816736 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman816736 fixed the problem
Facebook fixed it. I sent a report to Facebook and tried again the next day and it worked problem fixed.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman816736
Jun 24th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
GetHuman816736 shared how to fix
Seen by 15 customers so far
Similar issue to 54569 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman816736 started working on this issue
Jun 24th, 2018 11:54pm
GetHuman816736 indicated the issue is not fixed yet.
Jun 25th, 2018 6:13am
GetHuman816736 confirmed the issue is fixed. Hooray!
Jun 27th, 2018 7:31pm