I have an old account under barbara ann johnson ballard that i have not used in years a...

GetHuman816591's customer service issue with Facebook from June 2018

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I have an old account under barbara ann johnson ballard that i have not used in years and dont remember the password. When i try to log in facebook it says wecome demise with a *** *** **** phone number. I am not denise and dont know this number. My number is **********. I would like to reset my password for my old account and delete this denise Account number and phone number ********** for they should not be associated with my phone number of ********** and my account under barbara ann johnson ballard.
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Facebook

Customer service issue
Reported by GetHuman816591
Jun 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 54513 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman816591 started working on this issue
Jun 24th 10:33pm
GetHuman816591 indicated the issue is not fixed yet.
Jun 24th 11:34pm
GetHuman816591 indicated the issue is not fixed yet.
Jun 24th 11:36pm
GetHuman816591 indicated the issue is not fixed yet.
Jun 25th 6:05am
GetHuman816591 confirmed the issue is fixed. Hooray!
Jun 26th 1:16am
GetHuman816591 confirmed the issue is fixed. Hooray!
Jun 27th 1:36pm