My Facebook account has been hacked I've been trying to get on it all day and all my fr...

GetHuman-mmshewma's customer service issue with Facebook from June 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman-mmshewma's own words:
My Facebook account has been hacked I've been trying to get on it all day and all my friends are telling me somebody's putting stuff on my account and it's not me I cannot get access to my account at all I need help I need to get it frozen so I can take it over
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-mmshewma
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mmshewma started working on this issue
Jun 24th 9:34pm