My original facebook name is Sherri Ward-Clifton. That account has been taken out hacke...

GetHuman-wardsher's customer service issue with Facebook from June 2018

Help with my Facebook issue
My original facebook name is Sherri Ward-Clifton. That account has been taken out hacked. I don't have the email, phone number or p***word for that account. It is very important for me to recover this account because it is the only link to my sons memorial fb page. No body made his account a memorial account, but I need to be able to be on his page. I have set up another pages as a way for someone to please help me recovery account. Again, the page I want to get back is Sherri Ward-Clifton and my contact page is the same only there is no hyphen between ward and clifton (Sherri Ward Clifton)l is the one I just made so someone could could please help me recover my old account (Sherri Ward-Clifton) . Please this means so much to me. My phone number is *** *** **** or *** *** ****.*Thank you. I'm not sure about the email for me as it was then too but please use the cell phone numbers in this letter. I will use my old one but one is linked to the new account for messages the Sherri Ward Clifton
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-wardsher
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 54464 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wardsher started working on this issue
Jun 24th 9:28pm
GetHuman-wardsher indicated the issue is not fixed yet.
Jun 24th 9:30pm