Changed phones and now locked out of account

GetHuman816183's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman816183's own words
The problem: Changed phones and now locked out of account
GetHuman816183 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman816183 fixed the problem
We are waiting for GetHuman816183 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman816183
Jun 24th, 2018 - 7 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 54356 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman816183 started working on this issue
Jun 24th, 2018 7:09pm
GetHuman816183 indicated the issue is not fixed yet.
Jun 25th, 2018 9:39pm