I have an old account which I am unable to log into. I have followed the instructions o...

GetHuman816045's customer service issue with Facebook from June 2018

Help with my Facebook issue
I have an old account which I am unable to log into. I have followed the instructions on how to recover an account, however this is not working. I really want to get back into the account due to having pictures on there that I no longer have access too.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman816045
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 54306 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman816045 started working on this issue
Jun 24th 6:07pm
GetHuman816045 indicated the issue is not fixed yet.
Jun 25th 7:32pm
GetHuman816045 indicated the issue is not fixed yet.
Jun 25th 8:59pm