I have a problem with my code generator I think that my account is hacked and I try to...

GetHuman-habibaa's customer service issue with Facebook from June 2018

Help with my Facebook issue
I have a problem with my code generator I think that my account is hacked and I try to log in but I should log in with certain code and I don't receive that code on my mail or phone, what should I do to log in when I don't receive that code, i also did everything else to log in with the other option that Facebook gives to me
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-habibaa
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 54273 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-habibaa started working on this issue
Jun 24th 5:29pm
GetHuman-habibaa indicated the issue is not fixed yet.
Jun 24th 6:47pm