I need help. I'm trying to log in but won't let me because of indentity confirming. It...

GetHuman-dboylbc's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-dboylbc's own words
Log in ... I need help. I'm trying to log in but won't let me because of indentity confirming. It tells me to log into one of the devices I've logged into before but when I do it just keep giving me the same run around no matter what device I sign in on. This is ridiculously uncalled for!
I need to speak to my mother about plans today but she only has Facebook. And I have no other way to contact my mother
Let me log in!!!!
Since ****
Tried all the little dumb things help center said and none of them work
I have an issue with Facebook too
How GetHuman-dboylbc fixed the problem
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Customer service issue
Reported by GetHuman-dboylbc
Jun 24th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 54261 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dboylbc started working on this issue
Jun 24th 5:17pm
GetHuman-dboylbc indicated the issue is not fixed yet.
Jun 24th 6:25pm
GetHuman-dboylbc indicated the issue is not fixed yet.
Jun 24th 7:00pm
GetHuman-dboylbc indicated the issue is not fixed yet.
Jun 24th 7:00pm
GetHuman-dboylbc indicated the issue is not fixed yet.
Jun 24th 7:00pm
GetHuman-dboylbc indicated the issue is not fixed yet.
Jun 24th 7:01pm
GetHuman-dboylbc indicated the issue is not fixed yet.
Jun 24th 7:02pm
GetHuman-dboylbc indicated the issue is not fixed yet.
Jun 25th 4:02am
GetHuman-dboylbc indicated the issue is not fixed yet.
Jun 25th 4:03am
GetHuman-dboylbc indicated the issue is not fixed yet.
Jun 25th 4:03am
GetHuman-dboylbc shared this issue with others over email
Jun 25th 4:03am
GetHuman-dboylbc indicated the issue is not fixed yet.
Jun 26th 7:37pm