account got hacked and password information changed
GetHuman-amyelain's customer service issue with Facebook from June 2018
Help with my Facebook issue
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GetHuman-amyelain's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amyelain will want to follow the link below to head to their help center. We will check on GetHuman-amyelain later to make sure it's all set or try to help escalate.
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-amyelain's own words
The problem: account got hacked and password information changed
GetHuman-amyelain did not yet indicate what Facebook should do to make this right.
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