I like to deactivate my account because of terminal illness. I like to spend a little t...
GetHuman815535's customer service issue with Facebook from June 2018
Help with my Facebook issue
The issue in GetHuman815535's own words
I like to deactivate my account because of terminal illness. I like to spend a little time once a week and check on family. I then deactivate for present privacy. This way upon death it will come back online automatically within * days and THEN forever be available to friends. My devices are not allowing me to do that and Im not happy now that the sun is up I have my page open to most friends. I have done this a million times. This time on all devises Im getting page not found and It's impossible to temporarily deactivate. How can you help me? My * is *** *** ****. I have screenshots where I followed new directions perfectly only finally ending up with...page not found. Obviously I want this available after my death as a type of Memorial if people choose to do so..Thanks! PS. fb makes lots of money because of ads. Its a SHAME I can not actually call you. I'm truly disappointed.
GetHuman815535 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman815535 fixed the problem
We are waiting for GetHuman815535 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.