I like to deactivate my account because of terminal illness. I like to spend a little t...

GetHuman815535's customer service issue with Facebook from June 2018

Help with my Facebook issue
I like to deactivate my account because of terminal illness. I like to spend a little time once a week and check on family. I then deactivate for present privacy. This way upon death it will come back online automatically within * days and THEN forever be available to friends. My devices are not allowing me to do that and Im not happy now that the sun is up I have my page open to most friends. I have done this a million times. This time on all devises Im getting page not found and It's impossible to temporarily deactivate. How can you help me? My * is *** *** ****. I have screenshots where I followed new directions perfectly only finally ending up with...page not found. Obviously I want this available after my death as a type of Memorial if people choose to do so..Thanks! PS. fb makes lots of money because of ads. Its a SHAME I can not actually call you. I'm truly disappointed.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman815535
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 54103 others
0 customers following this
Items needed
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Timeline
GetHuman815535 started working on this issue
Jun 24th 1:44pm
GetHuman815535 indicated the issue is not fixed yet.
Jun 25th 4:52pm
GetHuman815535 indicated the issue is not fixed yet.
Jun 25th 4:55pm
GetHuman815535 indicated the issue is not fixed yet.
Jun 25th 4:55pm
GetHuman815535 indicated the issue is not fixed yet.
Jun 25th 4:55pm
GetHuman815535 indicated the issue is not fixed yet.
Jun 25th 4:56pm