Hello... I have had a bit of trouble trying to get access to my Facebook account & I ke...

GetHuman815531's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman815531 will want to follow the link below to head to their help center. We will check on GetHuman815531 later to make sure it's all set or try to help escalate.
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman815531's own words
Hello... I have had a bit of trouble trying to get access to my Facebook account & I keep getting stuck. I went through the prompts to Identify myself & i keep getting stuck. I don't know what else to do but can you please have someone look into this matter ASAP! It's been almost an entire day & i really want my FB & messenger pages back to normal. Thank you.... Lonnie Green (********** cell)
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Facebook

Customer service issue
Reported by GetHuman815531
Jun 24th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman815531 started working on this issue
Jun 24th 1:43pm