Hacked and changed email and password

GetHuman-abbegeja's customer service issue with Facebook from June 2018

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1 following
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GetHuman-abbegeja's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-abbegeja will want to follow the link below to head to their help center. We will check on GetHuman-abbegeja later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-abbegeja may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-abbegeja's own words
The problem: Hacked and changed email and password
GetHuman-abbegeja did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-abbegeja
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 54082 others
1 customer following this
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Timeline
GetHuman-abbegeja started working on this issue
Jun 24th 1:07pm