My sons ex-wife has taken over his former account that he himself has not had access to...

GetHuman-slcarmos's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-slcarmos's own words
My sons ex-wife has taken over his former account that he himself has not had access to in a year. Her name is Holly Noel. His name is Casey Carmosino. She has updated his profile and relationship status and is using it as an harassment tool. I have reported it as a take account and also the recent post as harassment. Casey has been unable to remove it and I found this information. I have screen shots of the profile if you would need further information. He wants the former account removed to disallow her access to another chain to harrass him.**Thank you for your assistance.
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Customer service issue
Reported by GetHuman-slcarmos
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 54060 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-slcarmos started working on this issue
Jun 24th 12:32pm
GetHuman-slcarmos indicated the issue is not fixed yet.
Jun 24th 10:13pm
GetHuman-slcarmos indicated the issue is not fixed yet.
Jun 24th 10:15pm
GetHuman-slcarmos indicated the issue is not fixed yet.
Jun 25th 9:27pm
GetHuman-slcarmos indicated the issue is not fixed yet.
Jun 27th 12:09am