Hello, my account was broken on ********* and since then I can not connect to facebook...

GetHuman793378's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman793378's own words
Hello, my account was broken on ********* and since then I can not connect to facebook. Email Password I do not know it or it was changed anymore, I certainly do not have a phone number I can not do anything to recover my account. My console is active almost continuously since the **th and I can not do anything. I need your help, please answer me as soon as you can. The account with which I log on facebook is *****@***.com. Please much to do something. I'm waiting for your answer to be able to send your identity papers and all that's needed to the new *****@***.com email address. Thank you for your time.
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Customer service issue
Reported by GetHuman793378
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Timeline
GetHuman793378 started working on this issue
Jun 24th 9:53am
GetHuman793378 shared this issue with friends on Facebook
Jun 24th 10:01am