i have created my facebook account ten years ago and now my account has been hacked. i...

GetHuman-sinaabd's customer service issue with Facebook from June 2018

5 views
 | 
53982 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman-sinaabd may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-sinaabd's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sinaabd will want to follow the link below to head to their help center. We will check on GetHuman-sinaabd later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-sinaabd's own words:
i have created my facebook account ten years ago and now my account has been hacked. i do not have access to any of the registered emails since they are very old. i can provide any sort of identification needed to access my account again. the steps mentioned in the website lead to no where. i click on i dont have access to the emails and it asks me to put the p***word. its like a loop.*I trust that Facebook will make this right and come up with a resolution that is fair.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-sinaabd fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-sinaabd
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 53982 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sinaabd started working on this issue
Jun 24th 9:52am