Can't get access code to change my password sent to my phone number that's associated w...

GetHuman-sdirkes's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-sdirkes's own words
Can't get access code to change my password sent to my phone number that's associated with my account. I also can't get the access code sent to my email that is also associated with my account.
GetHuman-sdirkes did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-sdirkes
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 53906 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sdirkes started working on this issue
Jun 24th 7:29am
GetHuman-sdirkes indicated the issue is not fixed yet.
Jun 24th 7:38pm
GetHuman-sdirkes indicated the issue is not fixed yet.
Jun 25th 8:20pm