Dear Facebook,*My account (swee neo lee) was hacked * hours ago. The password and email...

GetHuman-octchin's customer service issue with Facebook from June 2018

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The issue in GetHuman-octchin's own words
Dear Facebook,*My account (swee neo lee) was hacked * hours ago. The password and email were changed to which i have no access to. Thus, I am not able to reset the password nor the email address. The hackers have requested phone number from all of my friends and have transferred all of the phone credit of my friends. Please help me to recover my account or close the account if needed. The current email of the account is *****@***.com , Thank you!
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Customer service issue
Reported by GetHuman-octchin
Jun 24th, 2018 - 4 mons ago
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GetHuman-octchin started working on this issue
Jun 24th 6:21am