Please I forgot p***word no longer had access to email or phone number I recovered my a...

GetHuman-desandza's customer service issue with Facebook from June 2018

3 views
 | 
53843 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman-desandza may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-desandza's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-desandza will want to follow the link below to head to their help center. We will check on GetHuman-desandza later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-desandza's own words:
Please I forgot p***word no longer had access to email or phone number I recovered my account through trusted friends reset p***word but still cant log in as I cant verify new email..because the email was not sent to my new email when I hit resend it says an error has occurred this feature is temporally unavailable please try later...its been a month now and it still says feature unavailable pls help I really need my fb page back it has important voice recording and msgs on it pls
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-desandza fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-desandza
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 53843 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-desandza started working on this issue
Jun 24th 4:56am