Please I forgot password no longer had access to email or phone number I recovered my a...
GetHuman-desandza's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-desandza's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-desandza's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-desandza will want to follow the link below to head to their help center. We will check on GetHuman-desandza later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-desandza may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-desandza's own words
Please I forgot password no longer had access to email or phone number I recovered my account through trusted friends reset password but still cant log in as I cant verify new email..because the email was not sent to my new email when I hit resend it says an error has occurred this feature is temporally unavailable please try later...its been a month now and it still says feature unavailable pls help I really need my fb page back it has important voice recording and msgs on it pls
GetHuman-desandza did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-desandza fixed the problem
We are waiting for GetHuman-desandza to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.