hi I recovered my account through trusted friends changed my password and still cant lo...

GetHuman-desandza's customer service issue with Facebook from June 2018

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The issue in GetHuman-desandza's own words
hi I recovered my account through trusted friends changed my password and still cant login cos I cant verify my new email cos the email was never sent to the new email. when I hit resend it says feature unavailable try later....its been a month and its still saying same thing! and not sending!! I cant even access messenger and it has voice recordings of my dad who has just passed away on it pls help I just wanna hear his voice and have our convos Desiree Jade Morris Gear is my account. pls get back to me ive been trying to contact fb help for a month please ive sent many emails hoping this one works. thank u
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Customer service issue
Reported by GetHuman-desandza
Jun 24th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-desandza started working on this issue
Jun 24th 4:46am