Have to recover account but can't remember password to to reset it. Will not allow me t...

GetHuman-cienhund's customer service issue with Facebook from June 2018

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The issue in GetHuman-cienhund's own words
Have to recover account but can't remember password to to reset it. Will not allow me to reset without old password.*My gmail associated with account is *****@***.com
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Facebook

Customer service issue
Reported by GetHuman-cienhund
Jun 24th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cienhund started working on this issue
Jun 24th 4:18am