this is the * rd time I have wrote you about my facebook account. There are * fake acco...

GetHuman-dsweetjo's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-dsweetjo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-dsweetjo's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dsweetjo will want to follow the link below to head to their help center. We will check on GetHuman-dsweetjo later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-dsweetjo's own words:
this is the * rd time I have wrote you about my facebook account. There are * fake accounts someone opened using my email and phone. One has the name of Dodie Craven and other has the name of DCRash. My facebook page is in my name Donna C. Rash..all my pictures and post I have put on my facebook are no longer there. So what happened to them??*I need this account fixed, fake accounts are Dodie Craven and DCRash
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-dsweetjo
Jun 24th, 2018 - 2 mons ago
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GetHuman-dsweetjo started working on this issue
Jun 24th 3:43am