On or about **** I began receiving a banner stating "we can't retrieve data right now...

GetHuman-tfcorb's customer service issue with Facebook from June 2018

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Help with my Facebook issue
GetHuman-tfcorb's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tfcorb will want to follow the link below to head to their help center. We will check on GetHuman-tfcorb later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-tfcorb's own words:
On or about **** I began receiving a banner stating "we can't retrieve data right now, try again in a few minutes". I kept getting this for days. A local tech guy told me to log off and log back on.That didn't work, so I changed my p***word. No luck. I then got an email from FB saying the account was restored. Not! Nothing works. There was a phone * with note that says "But nobody answers". Useless!*. HELP!!!!!
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman-tfcorb
Jun 24th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 53771 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tfcorb started working on this issue
Jun 24th 2:58am