My Facebook account was compromised because somebody was using an old telephone number...

GetHuman814576's customer service issue with Facebook from June 2018

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The issue in GetHuman814576's own words
My Facebook account was compromised because somebody was using an old telephone number of mine when I was unable to access it I created a new Facebook account now I'm unable to log back into the new account because I have forgotten my password. I now have two Facebook accounts under my name and I am unable to access either. Is there anyway I can resolve this issue?
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Facebook

Customer service issue
Reported by GetHuman814576
Jun 23rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 53639 others
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Timeline
GetHuman814576 started working on this issue
Jun 23rd, 2018 10:58pm