Facebook Customer Service Issues

I am experiencing issues accessing my Facebook account, as I do not have an email linked to it, only a mobile number. I have attempted to log in, but I am being prompted for a code generator that my phone does not have or a code sent via SMS, which I have requested multiple times to no avail. Facebook recommended logging in from a known browser, but I no longer have any previous devices I have used. Despite sending them a photocopy of my passport three times along with my contact details, I have not received any response or been able to regain access to my account.

I would like to report an issue involving a person named Hyun Seo from San Diego State University. She claims to possess videos that could infringe upon my privacy. I am unsure of how she obtained these videos. She is threatening to send them to all my contacts via Messenger in the morning unless I pay her. I am reaching out to Facebook to request an investigation into and filtering of any videos she may have sent to my friends. If necessary, I will visit the local police station to file a report if she follows through with her threats of sharing the videos with my loved ones.

Hello, I am Obun Julie from Nigeria. On Thursday, the 21st, at morning time CAT, my Facebook account was compromised due to a malicious message I received. Please see below my login details: Username: [redacted] Password: assemblies The individual who compromised my account changed my Facebook email, password, phone number, and profile picture after gaining access to my account. I suspect that the person has successfully deactivated or deleted my account. I am no longer able to access my [redacted] inbox, which was the email address linked to my Facebook account. I can be reached at [redacted] or +[redacted][redacted] to discuss the process of retrieving my account. I would greatly appreciate it if my account could be recovered. Thank you.

My girlfriend's account was hacked after she opened a web page from her Facebook account. She has been trying to get help for the past week without any success. I suspect the hackers are posing as Facebook customer service to extract more information from her. If you can reach out to me, I would greatly appreciate it so I can assist her. Please respond promptly as I am seeking help for her.

A few days ago, my Facebook account was disabled and after numerous attempts to contact them without any response, I decided to email them about how frustrated I am and my efforts to resolve the issue. It has been challenging as their replies seem automated, and reaching an actual person feels impossible. I'm feeling helpless and unsure of what to do next other than wait for a human response, though it seems unlikely. I expressed my disappointment in an email to them, mentioning my status as a registered disabled person in the UK under the Sick and Disabled Act and how their actions have affected me. I asserted my identity with legal documentation, insisting on the reinstatement of my account and a written apology, informing them of an ongoing investigation by ICO. I also emphasized the sentimental value of the items on my account. I hope for a resolution soon. Thank you, James V.

Dear Sir/Madam, Hello, I am Rita, a user from Vietnam. I am having trouble accessing my Facebook account as it has been closed. I have submitted my ID Card several days ago, but my account is still inactive. The issue is that my Facebook account is under my English name, "Rita Nguyn," while my Vietnamese ID and Passport do not include the English name. The email associated with my Facebook was changed to [redacted], and my phone number is +[redacted]17. I have valuable data on my Facebook, including important notes and even a novel I have been working on. Losing access to this account means losing everything I cherish. I have created a new account with the same name temporarily. Please assist me in recovering my original account as soon as possible. I am eagerly waiting for your help. Here is the link to my new account: [redacted]. I have maintained the same profile picture and name as the old account. Your prompt assistance in resolving this matter is greatly appreciated. Thank you in advance for your help. Rita Nguyn

I am in need of assistance. My ex-fiancé has taken advantage of a serious situation by posting my mugshots on social media without my consent, even going so far as to infiltrate my accounts and post on my friends' and family's pages. Despite my pleas for her to stop, she continues to humiliate and degrade me online. She has manipulated my online presence to the point where it has caused distress for me and my loved ones. I am worried about the impact this may have on my job, especially for my mother who works for the government. I have tried reporting her activities to no avail and even had to clean my phone of spyware she planted. This relentless harassment is taking a toll on my mental well-being and I am reaching out for urgent help.

While clearing out my phone recently, I discovered that I was logged into nine different devices, two of which were unfamiliar to me. Upon investigating these devices, I found photos of the same man named Christopher Pugh. I vaguely remember meeting him over a year ago, and haven't had contact with him since. It's puzzling how he gained access to my email, password, and username. When I try to log in now, only his ID appears without any option to access mine. I am distressed about this situation and hope to regain control of my account soon. Facebook has acknowledged the issue but mentioned they are unable to assist me directly. They assured me they would work on preventing similar incidents in the future.

The administrator who initially created the Lakewood Elks page on Facebook has unfortunately passed away, as indicated in the obituary shared below. My name is Robbin Barina, an officer at the Lakewood Elks Lodge, and I, along with my husband, have been maintaining the page's content. We are seeking assistance in regaining administrative control of the page since we do not have access to the original username and password. Any guidance on how to proceed in this matter would be greatly appreciated. Thank you. - Robbin Barina [redacted] Obituary [redacted] [redacted] of Jackson Twp., NJ, passed away on May 7, [redacted]. Born in Brooklyn, N.Y., he was surrounded by his family and received care at CentraState Medical Center, Freehold, NJ. More details about his life can be found in the obituary link provided.

I used Facebook years ago but stopped for a while. Now, I can't log in because it says my password is wrong (and the language changed to Chinese). I used Google Translate to reset my account using my email [redacted] and found out the account name was changed to Brittany Whitworth from Karim/Kareem Ashraf. After resetting the password to *killer5050, I tried logging in but got a security message saying my account was locked due to recent activity. I followed the steps to confirm my identity, but the only option was to ask friends for help, which showed profiles of Chinese people I don't know. I don't speak Chinese and can't contact them. I can provide any information about the account's creation. The account email is [redacted] and was never changed. It was created in Sharja, United Arab Emirates. I hope for assistance as I abandoned this email but can confirm any details needed.

Hello, I am experiencing bullying and harassment from Kelly Lambrianou. Despite submitting several reports, I have only received generic responses stating that my complaints do not violate community standards. Kelly is creating fake accounts using my name, which I have reported to Facebook with screenshots as evidence. She quickly deletes threatening posts before they can be captured. Despite blocking her fake accounts, she continues to create more using my name, Patricia Durant, as contact information. Kelly has threatened harm to me and my family, often deleting these threats after posting them on her page to her friends. I have tried to explain this to Facebook without success. She even falsified a post in my name, leading to a 3-day ban. These actions have severely impacted my mental health, as I am undergoing treatment for depression. I am willing to provide medical evidence if necessary. Please help me stop her.

My Facebook account was hacked recently. After receiving a notification from Facebook about a login attempt in Seattle, I promptly locked my account. However, the hacker managed to gain access again, posting strange pictures on my page, causing concern among my friends. Despite attempting to lock the account once more using my old password, I couldn't receive a recovery password due to my inaccessible email. I've tried resetting my email account through Microsoft to no avail. The hacker's actions are troubling my loved ones, resulting in frequent calls and messages from concerned individuals.

My account received a 30-day ban due to accidental nudity posting. While commenting on a friend's Facebook page, I mistakenly clicked on a wrong photo on my phone at work. I tried to halt the action when I noticed it was "pending," but it posted before I could stop it. Although it was promptly deleted, Facebook still imposed the ban. I acknowledge my responsibility for content on my page and don't expect an immediate unban. However, I request access to my business page "Monk Candle Company," essential for my income. The other user has limited privileges, and with a product launch on July 1st, I fear negative implications. I'm open to any steps to restore access for customer interactions and Facebook ads. I assure you of being more cautious and compliant with community guidelines in the future. Thank you, Brayden C. [redacted] [redacted]

After performing a factory reset on my cell phone, I encountered an issue where I was locked out of my Facebook account. Upon attempting to log in using my usual credentials, I received an error stating my username and password were incorrect, leading to the account lockout. Despite submitting two forms of identification, my South Carolina photo ID and government-issued birth certificate, Facebook still couldn't verify my identity. Reluctant to send more personal information via email, I am unsure how else to confirm my identity. Losing access to my account means being disconnected from essential business contacts and distant relatives. If there are alternative methods to regain entry to my Facebook account, I would greatly appreciate any guidance. Thank you.

Dear Facebook supporters, I am facing an issue with my Facebook account that has resulted in legal troubles. I had an argument on Facebook which escalated, leading to both parties facing legal charges, including simple assault. Despite seeking legal help, we were both taken into custody. Until our court date on July 19, [redacted], we are ordered not to use social media. I have logged out and deleted the Facebook apps, but I am concerned about being shown as active due to settings on my iPhone. I want to save my photos from the account since I have had them since I was 16. I am worried about unauthorized access while I am unable to use my account. I am requesting a 30-day block on my account for compliance with the court order. Any assistance in securing my account would be appreciated. Thank you for your support. Signed, S.P.

I am experiencing issues with accessing my Facebook account. The phone number I used for verification is not receiving texts to recover my account. When attempting to reset my password, I am unable to receive the necessary code or link. Additionally, my profile picture is not displaying when searching for my name, and my email is not being recognized as associated with the account. This is causing confusion as it is the only email I use. I need access to my account to recover important groups and access student and school records. I am willing to answer security questions to verify my identity, and I would like to update my phone number and email on the account. My goal is to regain access to my Facebook account promptly.

I received an email from Facebook stating that my business page does not appear to be a local business or public place. The email asks for clarification by July 3rd to avoid having my page delisted. The email contains a link to my settings page with multiple menu options. I've spent nearly 20 hours exploring the settings and the entire Facebook site, but I am still unable to comply with the requirement. I am seeking clarification on the specific page or section I must use to meet this directive. I am determined to comply promptly. Your assistance in directing me to the correct location on the site would be greatly appreciated. Thank you in advance for your help! -G.G.

I received a message from Facebook informing me that my business page needs clarification on its type by July 3rd. The message did not specify which setting needed attention, despite providing links to settings. I have diligently checked all settings and spent over 10 hours scouring Facebook to fulfill this request. I am frustrated by the lack of specific guidance in the message, as it has consumed a significant amount of my time. I urge Facebook to clearly indicate the exact page that requires updating for compliance. Kindly provide a direct link to the specific Facebook page where I can make the necessary adjustments.

I recently encountered an issue with my account while playing Candy Crush Saga. Instead of being logged into my own account, it seemed I was suddenly playing under my husband's account. Despite attempting to log out and sign back into my account, it appeared to be inactive. To resolve this, I tried changing my password via Facebook, where I requested a code be sent to my Yahoo mail. However, after multiple attempts, I did not receive the code in my Yahoo mail as instructed. Both my father and my daughter also searched for my Facebook account with no success.

I received a 3-day ban from Facebook after posting a screenshot of a disturbing video that was circulating on the platform. The video depicted inhumane actions towards a dog, and many users were shocked by it. Facebook itself had allowed the video to appear on my newsfeed, where I captured a partial screenshot in an attempt to report the content. Unfortunately, someone reported me for violating community guidelines regarding family values. I believe Facebook is at fault for initially showing the disturbing video, and I feel that they owe an apology not only to me but also to the numerous concerned parents who were exposed to such upsetting content.