There is an unofficial page for our business that already has an official page. And ou...

GetHuman807654's customer service issue with Facebook from June 2018

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51470 similar
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1 following
Help with my Facebook issue
GetHuman807654's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman807654 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman807654 can let us know if they help or not.
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The issue in GetHuman807654's own words
There is an unofficial page for our business that already has an official page. And our customers are using it and getting very confused. We have tried to correct this and aren't getting anywhere because one of the words in the unofficial page is spelled wrong (nuter vs neuter) so we can't prove it is our business with mail because it is spelled wrong. All contact data, location etc is the same on both pages: Wags spay and nuter clinic vs Willamette Animal Guild aka WAG spay and neuter clinic
GetHuman807654 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman807654
Jun 21st, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 51470 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman807654 started working on this issue
Jun 21st, 2018 6:19pm
GetHuman807654 indicated the issue is not fixed yet.
Jun 21st, 2018 7:31pm