Good day.**I am Obun Julie from Nigeria. My Facebook account has been compromised on Th...

GetHuman807287's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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GetHuman807287's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman807287 will want to follow the link below to head to their help center. We will check on GetHuman807287 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman807287 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman807287's own words
Good day.**I am Obun Julie from Nigeria. My Facebook account has been compromised on Thursday **st CAT in the morning through a malicious message sent to me. **These are my login details:*Username:*****@***.com*Password: assemblies**The person who got my account compromised changed my Facebook email address, password , phone number, and profile picture having logged in to my Facebook account. I think the person or hacker has succeeded in deactivating or deleting my account.**Unfortunately, I can no longer log in or have access to *****@***.com inbox which was the email address I used to open or register the Facebook account.**However, you can contact me on *****@***.com, ************** on how to have my account retrieved .**I will be very glad and grateful if my account can be restored.**Thanks
GetHuman807287 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman807287
Jun 21st, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 51389 others
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Timeline
GetHuman807287 started working on this issue
Jun 21st, 2018 5:07pm