Facebook: the email used on my account was a college address and my college does not us...
GetHuman-justinrs's customer service issue with Facebook from July 2018
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Help with my Facebook issue
GetHuman-justinrs's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-justinrs will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-justinrs can let us know if they help or not.
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The issue in GetHuman-justinrs's own words
log in ... Facebook: the email used on my account was a college address and my college does not use that server anymore so it is impossible to use. My account password was changed and I am completely locked out, cant reset it because of the old email server password. I as hoping I could get * of * outcomes.*Ideally, be able to verify based on information or any*all old passwords could prove I am who I am and get my account back up and running.*More realistically, I NEED the business page that my main facebook page is managing to be released into a new account I would create. This page IS my business and I have not been able to communicate with my clients or notify them that the account is no longer being monitored by me or point them in the direction of another page.
the email on this account is no longer accessible
either get me logged in and password changed back to the password I had for years OR at least get my Page unlinked so I can link it to a new account
EVERYTHING I CAN THINK OF!
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