My Facebook account has been hi hacked

GetHuman-ntassob's customer service issue with Facebook from July 2018

12 views | 64372 similar | 0 following
Help with my Facebook issue
GetHuman-ntassob's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ntassob will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ntassob can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ntassob's own words
Revive my hijacked Facebook account ... I have had a hacker for the last ** months. He* she is in my emails, iCloud, Facebook, bank, Verizon and every other account I have. Some months ago my Facebook account was hijacked. I can see it’s still active but because I have had to change my phone number and email due to them also being hacked, I am not able to recover my account. Can you please help me. There are years worth of pictures in that account that are lost forever if I can’t recover it. Please help me.
They keep asking for the phone number and email associated with this account. Because the hacker is also in my phone and email accounts, they have also been hijacked and I don’t have access to them any longer.
I want access to my hijacked Facebook account!
I have had a Facebook account for about ** years. I always had the same account until it was hijacked, I have since made several others and they have also been hijacked.
I have tried everything! I’ve tried recovering the email account associated with my hijacked Facebook account without success. I have gone through every step suggested by Facebook with out success. Please help me!
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Customer service issue
Reported by GetHuman-ntassob
Jul 5th, 2018 - 5 years ago
Seen by 12 customers so far
Similar issue to 64372 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-ntassob started working on this issue
Jul 5th, 2018 2:17pm
GetHuman-ntassob indicated the issue is not fixed yet.
Jul 5th, 2018 2:22pm
GetHuman-ntassob indicated the issue is not fixed yet.
Jul 6th, 2018 2:00am
GetHuman-ntassob indicated the issue is not fixed yet.
Jul 6th, 2018 4:49am
GetHuman-ntassob indicated the issue is not fixed yet.
Jul 6th, 2018 3:27pm
GetHuman-ntassob indicated the issue is not fixed yet.
Jul 9th, 2018 6:34am
GetHuman-ntassob indicated the issue is not fixed yet.
Jul 9th, 2018 6:36am
GetHuman-ntassob indicated the issue is not fixed yet.
Jul 9th, 2018 6:37am

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