I have already sent two reports regarding my issue but extremely disappointed with Face...

GetHuman-thimira's customer service issue with Facebook from July 2018

6 views | 64660 similar | 0 following
Help with my Facebook issue
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The issue in GetHuman-thimira's own words
I have already sent two reports regarding my issue but extremely disappointed with Facebook customer service even I didn't get a single email from Facebook **I have turned on two factor authentication in my account . And I uninstalled the Facebook app on my android and reinstall it.after that the problem occurs. (previously two factor authentication works fine) they says login code sent to your mobile but I haven't received any code .and I have access to my mobile as well . I've tried so many times but the only thing appears" login code sent" I haven't received any code please help me with this issue to get rid of .I also provide my colleague ID for confirmation .but still no response from Facebook

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Facebook

Customer service issue
Reported by GetHuman-thimira
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 64660 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-thimira started working on this issue
Jul 5th, 2018 7:54pm
GetHuman-thimira indicated the issue is not fixed yet.
Jul 10th, 2018 7:04am
GetHuman-thimira indicated the issue is not fixed yet.
Jul 10th, 2018 7:05am
GetHuman-thimira indicated the issue is not fixed yet.
Jul 10th, 2018 7:06am
GetHuman-thimira indicated the issue is not fixed yet.
Jul 10th, 2018 7:06am