Hi there facebook,**My husband had an old account that he can not access because he for...

GetHuman-bemtelmo's customer service issue with Facebook from June 2018

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The issue in GetHuman-bemtelmo's own words
Hi there facebook,**My husband had an old account that he can not access because he forgot the email and password of that said account. The account named Nas Telmo, we want to delete it because it comes with photos of his ex girlfriend and he is married to me now. So we just wanted to ask for your help since I and my husband just want to protect our marriage and be more decent as well.**We reported the account already to facebook asking to close the account but it is still there. Hope you can have the account deleted as soon as possible.**Thank you.p
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Facebook

Customer service issue
Reported by GetHuman-bemtelmo
Jun 21st, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 17 customers so far
Similar issue to 51288 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bemtelmo started working on this issue
Jun 21st, 2018 3:36pm
GetHuman-bemtelmo indicated the issue is not fixed yet.
Jun 22nd, 2018 9:14pm