We had a break in our shop over December ****, after requesting if anyone had informati...

GetHuman-alidaha's customer service issue with Facebook from June 2018

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The issue in GetHuman-alidaha's own words
We had a break in our shop over December ****, after requesting if anyone had information about the day in question we received a lot of abuse by the one person who we suspected as they were the only one with keys as the shop was not broken into but keys were used. Family and friends threw a lot of abuse over Facebook but two of the friends have now left a * star review on our page. We take pride in what we do and our customer service we offer is second to non and request Facebook to remove these one star reviews as it has nothing to do with our service or the second one is a friend who states they were not offered a refund, nothing like this has EVERA taken place and I think if Facebook look into it they will see the person in question is a friend. Any dog bleeding to what this person stipulates would require vets and is fictional not facts and based around a hate crime. We have been victims in a crime and suffered bad hate crime because we dared to ask for information leading to the arrest and conviction and offering a reward which plenty of companies do. Please assist urgently in regard to this matter

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Facebook

Customer service issue
Reported by GetHuman-alidaha
Jun 21st, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 51012 others
0 customers following this

Timeline

GetHuman-alidaha started working on this issue
Jun 21st, 2018 10:57am