Over a month ago I log into my Facebook I tried to at least and it said that I needed t...

GetHuman804396's customer service issue with Facebook from June 2018

6 views | 50362 similar | 0 following
Help with my Facebook issue
GetHuman804396's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman804396 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman804396 can let us know if they help or not.
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The issue in GetHuman804396's own words
Login to my Facebook ... Over a month ago I log into my Facebook I tried to at least and it said that I needed to upload a picture of my identification card why I don't know to secure my account so I uploaded a picture and I still haven't been able to access my Facebook and it's been over a month now I'm really aggravated because I don't want to make a new one because all the people on there are family and friends from middle school and high school and if I cannot resolve this issue I guess I've went almost * months now without using Facebook I guess I just won't be a non Facebook user but if you could help me it would be greatly appreciated my email address to my Facebook is J*****@***.com my name on face book is my Nick name first name El last name chulo if you need password email me back an I will send it to you. Or let me know if you can read that what's going on to my facebook or what other options do I have I greatly appreciate it I'm silly thank you have a great day.
Reset my password where I don't have to put in a picture id.to the email that is connected with my Facebook and I can handle everything from there.
I used it faithfully everyday ** to ** times are more.
After I put my photo ID in it's like I never did. It's very annoying an frustrating cause I never wanted or asked to secure my account by having to upload a photo ID passport etc.....
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Facebook

Customer service issue
Reported by GetHuman804396
Jun 20th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 50362 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman804396 started working on this issue
Jun 20th, 2018 7:36pm
GetHuman804396 indicated the issue is not fixed yet.
Jun 20th, 2018 9:37pm
GetHuman804396 indicated the issue is not fixed yet.
Jun 20th, 2018 9:38pm
GetHuman804396 indicated the issue is not fixed yet.
Jun 20th, 2018 9:38pm
GetHuman804396 indicated the issue is not fixed yet.
Jun 20th, 2018 9:41pm
GetHuman804396 indicated the issue is not fixed yet.
Jun 20th, 2018 9:43pm

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