I have tried logging in to my Facebook and it’s saing my password has been changed?so m...

GetHuman803833's customer service issue with Facebook from June 2018

4 views | 50219 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman803833 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman803833 can let us know if they help or not.
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The issue in GetHuman803833's own words
I have tried logging in to my Facebook and it’s saing my password has been changed?so my account must have been hacked I have had this Facebook since **** and no longer have access to the phone number or email listed the unhelpful Facebook help page is telling me to log into a phone I use Facebook on as well as a location I’m usually using Facebook at which I have been so obviously the Facebook “help” page wasn’t to useful I would just like to get back in to my Facebook I’m sure I could remember some security questions or something I just want back in to my account it’s mine I made it I should be able to have it it’s unfare that facebooks so ****** with help and service that I can’t get into a social media account that I have a lot of personal stuff on

GetHuman803833 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman803833
Jun 20th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 50219 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman803833 started working on this issue
Jun 20th, 2018 5:16pm

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