Hi there, around **** I created a new Facebook, my name is Danielle Higgins on my old a...

GetHuman802444's customer service issue with Facebook from June 2018

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The issue in GetHuman802444's own words
Hi there, around **** I created a new Facebook, my name is Danielle Higgins on my old and my new, my real name goes by Borrett but for a very personal reason I don’t go by that on Facebook. I have currently * profiles but I stopped going on the first *, I have access to the first one and my new one but not that one that I stopped going onto around ****. My Name is Danielle Higgins on facebook the Facebook I’m trying to log into has no profile photos but has a photo of my son Cruz as a cover photo in white ripped jeans. If you where to compare photographs you would notice I am the same person, my ID is Danielle Borrett (mother’s madien name) but my passport picture is me. I have too family members linked to it, Jodie & Aimee Higgins. I just need access to this account and I don’t know how I get onto it. It says I work at instagram (I don’t know why) I was born **********, if you can access this account you will see I was in a relationship with a Michael Baillie before it went single as linked to my new profile instead the email address that I used to connect it I have no longer got note of it (on old phone that I lost) I do understand how my name may complicate it, but Higgins is my dads name and Borrett Mother’s madien name. I can get this confirmed to you some how if you can try and help me. I wouldn’t go this trouble if I didn’t need to get on this profile any help would be amazing! Thank you
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Customer service issue
Reported by GetHuman802444
Jun 20th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman802444 started working on this issue
Jun 20th 7:18am