Facebook is sending code to my old phone number!! I am receiving code on my email but a...

GetHuman794780's customer service issue with Facebook from June 2018

47415 similar
1 following
Help with my Facebook issue
GetHuman794780's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman794780 will want to follow the link below to head to their help center. We will check on GetHuman794780 later to make sure it's all set or try to help escalate.
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The issue in GetHuman794780's own words
Facebook is sending code to my old phone number!! I am receiving code on my email but after that thy are asking security check which thy are sending on my old number which I don’t have access
GetHuman794780 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman794780
Jun 18th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 198 customers so far
Similar issue to 47415 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman794780 started working on this issue
Jun 18th, 2018 7:21am
GetHuman794780 indicated the issue is not fixed yet.
Jun 18th, 2018 7:24am