Good day Sir* madam, **My Facebook profile name is Jayelle Lim. Currently, it is closed...

GetHuman-jialin_m's customer service issue with Facebook from June 2018

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The issue in GetHuman-jialin_m's own words
Good day Sir* madam, **My Facebook profile name is Jayelle Lim. Currently, it is closed as my account was hacked. Currently my FB account is also close temporarily as I login many times. I would appreciate if I can retrieve my Facebook account name: Jayelle Lim, email address: *****@***.com. I have accidentally created * new Facebook account using my mobile number **********. Please help.
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Facebook

Customer service issue
Reported by GetHuman-jialin_m
Jun 17th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 46466 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jialin_m started working on this issue
Jun 17th, 2018 12:22pm
GetHuman-jialin_m indicated the issue is not fixed yet.
Jun 17th, 2018 11:49pm